Last updated: 3 July 2026
This Privacy Policy explains how Dr. Borko Djordjevic — Timeless Beauty Plastic Surgery ("we," "our," or "us") handles information collected through the Dr. Borko Plastic Surgery mobile application (the "App"). By using the App, you agree to the practices described in this Policy.
Information We Collect
The App does not require you to create an account and does not automatically collect personal data in the background. We only receive the information you choose to provide when you fill in and submit a consultation or contact request form. This may include:
- Full name
- Age
- Phone number
- Date of birth
- Gender
- Insurance provider (if provided)
- Your preferred appointment date
- Any message or questions you choose to include
How We Use Your Information
Information you submit through the App is used solely to respond to your consultation or appointment request and to communicate with you about the services you have asked about. We do not use your information for advertising, and we do not sell, rent, or trade it to third parties.
How Your Information Is Sent
When you submit a form, the App opens your device's email application with the details pre-filled so that you can send the request to our clinic. The information is delivered to us by email. We do not store your data on any separate server or database within the App.
Health-Related Information
Because our services relate to plastic surgery, the information you voluntarily share may include health-related details. We treat any such information as confidential and handle it in accordance with applicable privacy laws. Please share only the information you are comfortable providing.
Data Retention
We retain the request emails you send us only for as long as necessary to respond to your inquiry and to maintain records of our communications, after which they may be deleted in line with our internal practices and applicable law.
Third-Party Links
The App may contain links to external websites and services (for example, our clinic websites, an online bookstore, social media pages, or map and calling features). These are operated by third parties and are governed by their own privacy policies. We are not responsible for the content or privacy practices of those external sites.
Children's Privacy
The App is intended for adults. We do not knowingly collect personal information from individuals under the age of 18 without the involvement of a parent or legal guardian.
Your Rights
You may contact us at any time to ask what information we hold about you, to request corrections, or to ask that we delete the information you have sent us. To exercise these rights, please use the contact details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of the App after changes are posted constitutes acceptance of the updated Policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Address: Straznik 12, Podi, Herceg Novi, Montenegro